When you sign up for our emails, you'll be enrolled in our loyalty program LUNA BUCKS and earn 5% back in store credit.
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You will receive an email with a gift card code. You can then forward the email to your gift card recipient. Our website currently does not have the ability to send the gift card directly to another recipient but we are working on it!
Returns/exchanges must be made within 14 days (2 weeks). If 14 days have gone by since you've received your item, unfortunately we can’t offer you a refund or exchange.
Items that have been sold at a discount of 50% or more cannot be returned.
To be eligible for a return, your item must be unused and in the same condition that you received it.
If you'd like us to provide a return label, please email contact@shoplunakc.com and we'll email you one right back. You can also write "include return label" in the notes section at checkout, and we'll put it in with your shipment.
Once your return is received and inspected, we will automatically issue a credit for the merchandise (including any applicable sales tax) to the original payment method used. Any shipping charges from your order will be deducted from your refund.
Chat directly with our in-store team members by tapping the message icon at the bottom left corner of your screen!
